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Thread Marketing Group is excited to be providing public relations and marketing support for Buff City Soap’s Holland location, which has had a successful and impressive first year of business.

 

Buff City Soap focuses on creating and selling handmade products that avoid harsh ingredients and are full of nourishing plant-based minerals that satisfy their customers and their skin. Ranging from hand soap to shampoo bars, from bath bombs to facial cleansers, from lotions to laundry soap – their products are guaranteed to make you feel and smell clean.  

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In March of 2020, many universities made an unprecedented decision to transition to online classes for the rest of the Spring semester. Then orientations, graduations, and summer classes were affected by COVID-19 as well. There is no doubt that this pandemic has changed higher education in a big way. In these uncertain times, students need guidance and reassurance from institutions.

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If you had asked me last fall what my plans were for the summer before my junior year, they would not have included dealing with a global pandemic and learning through a remote internship. My name is Ansley Carr, and I am from the Atlanta area. I am entering my junior year at the University of Alabama pursuing a dual degree with a B.S. in Marketing with a minor in Entrepreneurship and a B.A. in Dance. As a member of Alpha Omicron Pi, Riptide Dance Crew, and the Alabama football fanbase (roll tide!), and more, I am very involved on campus.

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As the coronavirus pandemic continues to impact companies, schools, and individuals, it has also changed the summer, work, and school plans of college students throughout the country. Students already had to accept the unfortunate news that they wouldn’t be finishing their spring semesters as planned and that they wouldn’t be having the summer they expected, and now they will need to learn how to face the unique challenges and excel under the new guidelines and restrictions for this upcoming school year.

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As the Coronavirus pandemic continues to cause shifts in many industries, healthcare is one that is in the center of it all. Hospitals are extremely overcrowded, and primary care has taken a hit. Annual check-ups and elective surgeries are being rescheduled, and many offices have changed hours or even lost personnel. Outcomes can be detrimental if these trends continue, especially for high-need patients.

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Thread Marketing Group's dedication, creativity, and exceptional ability to make a difference through our work has been recognized and awarded on three occasions since the start of the coronavirus pandemic. We take pride in receiving outstanding awards, especially during such challenging times.

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If you haven’t heard of the term “Zoom Bombing,” consider yourself lucky. If you’ve experienced it yourself, I’m sorry. Either way, consider yourself warned. It’s happening and will likely continue to plague our new virtual meeting world.

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Blog Series #2: Media Relations Key Role In Fighting Coronavirus Pandemic

WhitneyLast week’s blog regarding the central role media relations is playing during the coronavirus pandemic generated a lot of interest, so I’m going to continue sharing my timely client experiences in a blog series. I’ve been in the thick of things – meaning real-time issues making major impacts on lives, business and community safety – every day since Ohioans were instructed to shelter in place by Governor DeWine. On a daily basis I’m facilitating clear, instrumental communications to people and organizations in northwest Ohio as they seek timely financial support … healthcare support … or just old-fashioned support in solidarity. We’re all navigating these uncertain times together – sharing resources, talking to each other, and connecting is of paramount importance.

This week, I had the pleasure of supporting my friends at the Greater Toledo Community Foundation (GTCF), and the important work they are spearheading alongside local philanthropists, businesses, and corporations. GTCF’s newly created COVID-19 Response Fund has granted $330,000 in funding support to over 50 local organizations in need.

Keith Burwell, GTCF’s President explained, “We are pleased to help immediately fill the gap in funding for basic human needs of some of the most vulnerable individuals in our community, but we can do more. Every day, we’re working to connect more local organizations with the vital funding they need to continue supporting our community and those facing the most hardships.”

Media Relations in Action

GTCF_Blade_FBHelping spread the word about this important COVID-19 Relief Response Fund, AND ultimately connecting local nonprofits with crucial funding support, is where I come in.

This week, I worked with the media to generate two widely consumed news stories featured in the Blade and on Channel 13 ABC. Powerful stories like these clearly showcase the impact of grant funds, which are assisting dozens of key nonprofits such as the Ronald McDonald House Charities of Northwest Ohio, Center of Hope Family Services, Inc., and Connecting Kids to Meals. But, there’s room for more help … more donations … more connections.

GTCF Story 2 GTCF’s program department and Board of Trustees are reviewing applications and approving grants at record pace. One hundred percent of the generous donations to the Fund are made to local nonprofits that are vital community resources on the front lines during this pandemic.

Organizations in need of financial support can apply here, and those looking for ways to contribute can visit the Greater Toledo Community Foundation website.

For media relations support and help spreading the word about information the public NEEDS to be aware of, please feel free to connect with me.

Connect with Whitney

 

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Having a Plan is Crucial

It is important to have a developed plan in place before a crisis appears. When in the middle of a crisis event it is easy to be overwhelmed with stress, which may cause tunnel-vision for some and emotional, not strategic thinking. Having a plan in place in advance will allow your team to focus on strategy and rapid execution of crisis management procedures.

businessman-stop-domino-effect-risk-management-and-insurance-concept-picture-id1138429304_RESIZED FBThese 10 principles will remain consistent through any crisis and will act as your road map as you handle the situation:

  1. Be available and act swiftly.
  2. Be honest and proactive with all key audiences.
  3. Make sure your staff hear any news from you directly (before the media).
  4. Be responsive when working with the media.
  5. Be of the mindset that “perception is reality.” It does not matter who is right or wrong.
  6. Disclose all bad news upfront.
  7. Put a quick end to the crisis and eliminate controversy. (This may take the form of a press conference, public apology, etc.)
  8. Have empathy for those affected by the crisis.
  9. Emphasize what you’re doing to correct the situation, as well as what preventative measures will be used in the future.
  10. Never have or say, “no comment.” If you need to refrain from commenting, use language such as: “We are still investigating at this time and have not reached a conclusion.”

We know that many of our clients and friends are dealing with or anticipating potential crises. We've also developed a Thread Marketing Group Orange Paper on the ABC's of Crisis Communications with additional information for handling a crisis. This helpful document is available for download via the link below.

Crisis Communications Download CTA

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